Safeguarding your business

FAQ – Criminal Checks

In order to assist you with the variety of criminal checks available, we have developed a summary of frequently asked questions our client and candidates have found useful.

Please do not hesitate to contact our candidate liaison team on 0845 130 2481 who will be happy to assist you further.


As an employer, why should I be thinking about carrying out a criminal records check?

Criminal record checks are available to all employers, regardless of industry, to help them make informed recruitment decisions and limit any potential risk to their business/reputation by employing the wrong person.

It has become common place now for employers to carry out criminal record checks on both potential and existing employees, and for some industries it is a legal requirement.


What type of criminal records checks do you carry out?

We perform all level of UK Criminal Checks: Basic Disclosure, Standard Disclosure and Enhanced Disclosure, plus Enhanced Disclosure including barred lists.

These checks are processed electronically directly with the service provider, ensuring timely and accurate submission of data.

We can also perform international criminal record checks, where the option is available, and use the best local methods in each country.


How long do the criminal records checks take?

Our online system makes the process quick and simple.

Turnaround times vary for each check and are dependent on the service provider. Basic Disclosures are usually completed within 5 to 10 business days. Standard Disclosures are typically completed within 5 to 10 business days and an Enhanced Disclosure within 2 to 4 weeks.

Turnaround times for international checks will vary from country to country. However, we will advise you at the time of application.


Can you perform international criminal checks?

Yes. We are able to conduct international criminal checks through best local methods and can provide you with advice and guidance on the different regulations and availability in each country.


Will I be notified if there is a problem?

We always inform you immediately about any adverse information we discover.


Is it necessary to re-check current employees once their criminal check has expired?

While there is no set expiry date for a criminal record check, we always recommend that employers renew the criminal records check every 12 months. Many of our clients adopt annual screening as best practice and to mitigate any potential risks. This is of particular importance for any regulated industries.